Privacy policy

Effective Date: August 27, 2025

At UmmaHome, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have when you interact with our website and services.

By using our website or subscribing to our products, you agree to the practices described in this Policy.

1. Information We Collect

We collect only the information necessary to fulfill your subscription and provide you with a smooth customer experience, including:

  • Personal Information: Name, email address, billing/shipping address, and payment details.

  • Account Information: If you create an account, we store your login credentials.

  • Order Details: Purchase history, subscription preferences.

  • Technical Data: IP address, browser type, device information (collected automatically through cookies/analytics).

2. How We Use Your Information

We use your information to:

  • Process and deliver your subscription orders.

  • Communicate with you about your account, orders, or customer service inquiries.

  • Send marketing emails (only if you’ve opted in — you can unsubscribe anytime).

  • Improve our website and customer experience.

  • Comply with legal and tax obligations.

We will never sell or rent your personal data to third parties.

3. Sharing Your Information

We may share limited personal information with:

  • Payment Processors (e.g., Stripe, PayPal, Squarespace) to securely handle transactions.

  • Shipping Providers (e.g., Canada Post) to deliver your orders.

  • Website & Analytics Tools (e.g., Squarespace, Google Analytics) to operate our website.

These partners are only allowed to use your data to perform the services we request.

4. Cookies & Tracking

Our website uses cookies to:

  • Enable basic site functionality.

  • Analyze traffic and improve performance.

  • Support advertising/marketing (if we run ads).

You can disable cookies in your browser settings, but some features of our website may not work properly without them.

5. Data Storage & Security

  • Your information is stored securely on password-protected systems.

  • Payment details are not stored by UmmaHome — they are processed directly by trusted third-party providers.

  • We retain customer information only as long as necessary to fulfill orders, meet legal requirements, or resolve disputes.

6. Your Rights

Depending on where you live (Canada, EU, UK, etc.), you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your personal data.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at ummahomeart@gmail.com

7. International Customers

If you are located outside Canada, please note that your information may be processed in Canada or other countries where our service providers operate. We take steps to ensure your information is protected in line with applicable laws such as the GDPR (EU) and UK Data Protection Act.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

ummahomeart@gmail.com
UmmaHome, Quebec, Canada