FAQ

1. What is UmmaHome?

UmmaHome is an art studio that creates acrylic and beaded artwork, as well as a monthly postcard subscription that explores Islamic history of cities around the world.

  • A hand-designed postcard illustration

  • A letter filled with history and lessons

  • A recipe card native to the city

  • A duʿāʾ or ḥadīth card to memorize

Every postcard can be collected, displayed, or shared — making it both a keepsake and a source of learning.

2. Where Can I Find Your Art?

UmmaHome is currently located in Gatineau, Quebec attending various events across Ottawa and occasionally Montreal and Toronto. All small beaded work is Available online shipping worldwide. For larger Pieces of Art we offer free local pickup/delivery in the Ottawa area. As for shipping, We can ship anywhere, Shipping costs are calculated and to be covered by buyer.

3. How does the subscription work?

When you subscribe, you’ll receive one new postcard package each month. Your card will be mailed out after your billing date. Subscriptions automatically renew every month until you cancel.

4. How much does it cost?

Our subscription is $12 CAD per month (Shipping is included). We may also offer discounted annual subscriptions from time to time.

5. Can I cancel anytime?

Yes! You can cancel your subscription anytime through your account dashboard or by contacting us at ummahomeart@gmail.com. To avoid being charged for the next cycle, please cancel before your billing date.

6. Do you offer refunds?

Because our postcards are custom-designed and time-sensitive, all sales are final. However, if your postcard arrives damaged or missing, we’ll happily replace it. Just contact us within 7 days of delivery.

7. Where do you ship?

We currently ship across Canada, the US, and internationally. Delivery times vary depending on your location.

International customers: Please note that customs duties or VAT may apply in your country. These fees are your responsibility.

8 How long will shipping take?

  • Canada: 3–7 business days after mailing

  • US: 7–14 business days

  • International: 2–4 weeks depending on local postal service

9. What if my address changes?

No problem! Just update your address in your account settings or email us before your next billing date to ensure your postcard goes to the right place.

10. Can I gift a subscription?

Yes! UmmaHome subscriptions make a meaningful gift. Simply select the “Gift Subscription” option at checkout, and you’ll be able to send postcards directly to your loved one.

11. Who designs the postcards?

Every postcard is researched, written, and designed by Erin Riley, the founder of UmmaHome. Erin is a revert Muslim, artist, chef, and writer. Laine is inspired by Erin’s own journey as a revert Muslim — her love of learning, art, and Islamic history — but Laine is the character who “travels” each month to share her discoveries with you.

12. Does Laine really travel to these cities?

Not literally. Each postcard is carefully researched and designed to immerse you in the history, culture, flavors, and stories of a Muslim city.

13. Why create Laine?

Laine makes the stories more personal and relatable. Many subscribers feel like they’re joining a friend on her journey.Bringing a warm, human voice to each postcard.

14. Where do you source your Information?

All information included in UmmaHome postcards is carefully researched and comes from a combination of:

  • Historical Sources → Trusted accounts of History, Islamic history, geography, and culture.

  • Qur’an → Verses that highlight lessons, guidance, and reflections relevant to the city or topic.

  • Hadith → Only the most authentic narrations are used (Sahih collections such as Sahih al-Bukhari and Sahih Muslim). We do not rely on weak or fabricated reports.

  • Sunnah & Islamic Scholarship → Insights from classical scholars and contemporary Islamic historians where appropriate.

Our goal is to ensure that everything shared is accurate, authentic, and beneficial — both historically and Islamically.

15. Do you sell past postcards?

Currently, each month’s design is exclusive to subscribers. We have our most common cities available separately and we may occasionally release limited-edition bundles of past postcards in the future.

16. How can I contact you?

For any questions, you can reach us at:

ummahomeart@gmail.com